Impacts of Information Systems Strategy on Organizational Processes and Work

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Please read the below discussion topic and provide value discussion with citation & reference. Please write at-lease 500 words with APA format. I have also attached chapter 3 for reference.

Continental Airlines

Continental Airlines entered into a ten-year outsourcing agreement with EDS when Continental Airlines was suffering financial setbacks and bankruptcy. This agreement was initially designed to provide expertise to Continental in an area that was not a core competency and to also help cut costs for the airline. However, Continental successfully turned their business around in the mid-1990s, and this case discusses the implications this has for the relationship between Continental and EDS. While this relationship had worked well initially, there were some strains developing by the mid-1990s, and this case focuses on where Continental should have gone with their relationship with EDS.

What are the advantages to a firm like Continental Airlines of outsourcing their IT operations? What are the disadvantages?

Why is necessary for top managers to support the implementations of IT innovations?

Support your statement with citations and references.

You must do the following:

Create a new thread. As indicated above, identify which of the three views
discussed in the chapter that would provide the best quality assessment for the
situation described above, and explain your decision. How would you ensure the
highest level of accuracy with your simulation, and how would you go about
determining accuracy?

Select AT LEAST 3 other students’ threads and post substantive comments on
those threads. Your comments should extend the conversation started with the

original posts and comments must be substantive. (I’m looking for about a
paragraph – not just “I agree.”)

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