organizations can encourage supervisors to be effective coaches by
providing training and giving supervisors the necessary support. The
supervisor must be given an opportunity to understand the trainee’s job,
the KSAs, and the resources required to meet performance objectives.
The supervisor must also be made aware of the trainee’s current level of
performance. The supervisor must be given the time and the training so
that they can meet with trainees and conduct meetings in which
performance objectives are set. Training will also be required so that
supervisors are trained to make plans/schedules for achieving
performance objectives. The supervisor must also be given time and
training so they can demonstrate to the trainee at the work site how to
achieve the objectives, observe the trainee perform, and provide
feedback. For supervisors to be coaches requires a serious investment by
the organization into supervisor training and also increased time spent
in interpersonal contact for the supervisor.